Frequently Asked Questions

I can't access the full article online. What could be the cause?

Answer:

***Our Subscription Coverage***

We might not subscribe to the journal online, or perhaps we don’t have coverage for that journal for that particular year. If you search for a journal using the Journals tab at http://www.lib.umn.edu, the resulting FindIt menu will indicate the date range of coverage for a journal.


***Off-Campus access privileges are for current students, staff and faculty only***

Students must be currently registered for at least one-credit, or their faculty adviser or department chair must sign a form with our Borrowing Privileges office indicating that they are currently working on degree requirements. Graduate students can use the GRAD999 zero-credit registration option in lieu of the form.

Alumni do not have remote access to University of Minnesota library databases, but they can use most of these databases on-site. They can also get access to two databases through the UM Alumni Association.

Staff and faculty must have one of the following job statuses at the U of M to access databases remotely:

  • Pre-Start Hire
  • Regular CS/BU
  • Regular P&A
  • Regular Faculty
  • Temporary Posted
  • Temporary No-Post (CS/BU)
  • NASTE (CS/BU)
  • Academic (P&A and Faculty)without salary, with appointment
  • Clinical Faculty without salary, with appointment
  • Retirees (CS/BU)
  • Retirees (P&A)
  • Retirees (Faculty)
  • Regents Visiting Faculty or
  • P&A without salary, with appointment



***The article has not been distributed on the Web anywhere***

Perhaps only the citation and abstract are available digitally.

  • It’s too new: if the publish date is set a few months in the future, it could be too soon for the article to show up in the database.
  • It’s only one or two years old: many journal publishers have a “publisher’s embargo” on the latest six to twenty-four months of electronic articles. In these cases, the print copy may be your only option. Contact a librarian for assistance.
  • It’s very old: more and more journals are having their print archive digitized, but there are still many journals that have never been methodically scanned into digital format. Contact a librarian for assistance.



***The article database is not recognizing your University of Minnesota affiliation***

You must go through proxied links. Links that you follow from our website and sub-sites http://www.lib.umn.edu/ are most likely proxied. Links from FindIt or CitationLinker are definitely proxied. Links to databases from public search engines are most likely not proxied. Here are some examples of a proxied URL:

http://ej.lib.umn.edu/?url=http://www.psycinfo.com/library/
http://www.lib.umn.edu/get/ovidsp_psycinfo
http://www.lib.umn.edu/get/4487
http://search.ebscohost.com.floyd.lib.umn.edu

If you are using an article database off-campus and you weren’t asked by a University of Minnesota website to log in with your University of Minnesota x500 ID and password at some point, that’s a good clue that you’re not connecting to our paid institutional subscriptions. Many databases will indicate on the top of the page if they recognize you as a U of M affiliate.

If you’re off-campus, and you’re sure that you have followed proxied links, try logging into the University’s Virtual Private Network (VPN) before accessing the database or article. VPN will make it appear to other websites that you’re sitting on campus even though you may be miles away. For download links and instructions, go to http://www.oit.umn.edu/vpn

 

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