Frequently Asked Questions
Do the Libraries keep track of what I request through Interlibrary Loan (ILL)? Does anyone get to see what I've ordered?
Requestors of interlibrary loan and document delivery services receive the same protection in terms of the confidentiality of their requests as they do with their circulation transactions. Staff members with access sign confidentiality agreements to assure user privacy.
In some cases, information about requests is shared with additional Library staff for collection development purposes; this information remains confidential within the Library. Documentation of requests may be retained as necessary for the Library to comply with auditing, copyright or other regulations.