Frequently Asked Questions

I use VPN to access University resources from off campus. Why doesn't this work to access Library databases?

Answer:

If you are having difficulty accessing library resources via VPN, please check that your connection setting is set to "Full Tunnel", rather than "Split Tunnel". This should address most VPN access issues.

Connecting to the University's Virtual Private Network (VPN) can resolve off-campus access issues to library databases, but in most cases, it should not be necessary. Current University of Minnesota-Twin Cities staff and students should be able to access all licensed library resources from home as long as you have:

* An active staff appointment, recorded in the University's Human Resources Management System (UM HRMS), a.k.a. PeopleSoft
or
* A current student registration, recorded in the Office of the Registrar's web registration system (including the Graduate School zero-credit registration)

Note that web browser "bookmarks" or "favorites" set on campus and then used from home may not work, since most of our database vendors restrict access to computer addresses located on-campus, but if you start from links on the Libraries' home page (http://www.lib.umn.edu) you should be able to access all resources that the Libraries license for University use. You can also use our Proxy Bookmarklet (https://www.lib.umn.edu/howto/tools/bookmarklet for more information) for home access.

 

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