The information on this page may be inaccurate during the pandemic. Additional information is available on each request form. Contact us with questions.

Interlibrary Loan (ILL) & Digital Delivery offers free access to materials needed for course work and scholarly research that are not currently available within the University of Minnesota Libraries and digital copies of articles and book chapters from our print and microform collections.

Who may use Interlibrary Loan & Digital Delivery

Available to students, staff, and faculty of the University of Minnesota Twin Cities campus, as well as Extension, Research and Outreach Centers, and Itasca or Hormel Institutes with active borrowing privileges.

Friends of the Library and Special Privilege Card holders are not eligible for the university’s interlibrary loan services but may request materials through their local public library.

University of Minnesota Law School affiliates should use the Law Library's Interlibrary Loan & Scan on Demand service.


Most materials are available with no charge. If a fee is required, you will be contacted for approval before the material is ordered.

Overdue materials (the due date is indicated on the book strip attached to the front of the material) will block your ability to submit new requests and a fine will be assessed per the following rates:

  • Interlibrary loan overdue fine: $1 per item per day

Requestable materials

  • Primarily books, dissertations, government publications, and photocopies of articles. Current periodicals or newspapers, rare books, new books, videos, and recordings may be unavailable.
  • Interlibrary Loan will attempt to borrow textbooks.  If a textbook arrives from a Big Ten Library, it may be borrowed for 16 weeks with at least a 4-week renewal. Other libraries may only lend for 4-6 weeks.
  • If a title is renewable, a “Request Renewal” button is listed next to the item in your ILLiad account (after submitting the request, check the new due date). If the renew request is denied, we will contact you with the new due date assigned by the lending library. 

Digital Delivery policies

  • The service will scan a small portion, article or chapter from print material, microfilm and fiche held within our collection.
  • If an item is not found on the shelf, the request will be filled through Interlibrary Loan, who will obtain the item from another library (typically within 1-3 days).
  • Books on reserve for classes are not available for digitization.
  • The University of Minnesota Libraries reserves the right to cancel requests in some circumstances, such as a request exceeding 75 pages, or other requests that may put undue strain on resources. We will contact you if we are unable to fulfill your request.

Other document scanning services

  • The Libraries also has a Fee-Based Digital Delivery service that will create high-quality digitization of materials from our collections for both University affiliates and non-affiliates. This service will digitize archival materials, photographs, maps, audio, video, and more. All of these requests are managed by Digital Library Services staff in conjunction with the curator of the particular Libraries’ collection.
  • University of Minnesota Law School affiliates should use the Law Library’s Scan on Demand service.
  • Other fee based document services for those not affiliated with the University are listed here.

Time until requests arrive

  • Books: average 3-10 days
  • Articles & Book Chapters: average 1-3 days

Length of time varies depending on availability, shipping, and other factors. Please request materials with ample time before your deadline.

Request status

Sign into your ILLiad account or contact the Interlibrary Loan office. Statuses include:

Awaiting Customer Contact
The requested material has arrived and is ready for pickup. The patron will be notified soon.
Awaiting Conditional Processing
A potential lender has replied to your request, seeking more information. ILL is responding.
Awaiting Post Receipt Processing
The requested material has arrived, but not yet ready for pickup.
Awaiting Return Label Processing
The item has been returned to ILL and is waiting for return processing by ILL staff.
Awaiting Unfilled Processing
Your request has not been filled by potential lenders. ILL is trying other sources.
Cancelled by Customer
The request has been cancelled by the customer.
Cancelled by ILL Staff
The request was cancelled by ILL staff and an email of this cancellation has been sent. The reason for cancellation is noted in the email and within the customer's ILLiad account.
Checked out by Customer
The item has arrived, been processed by ILL staff and has been checked out to the customer.
Delivered to Web
The received item has been processed and is available through the customer's ILLiad web page for viewing or downloading.
In Electronic Delivery Processing
The article has arrived and is being processed for delivery to the web. The customer will be notified shortly.
In Process
ILL has received your request and is locating potential lenders.
In Transit from Customer
The request has been returned to a circulation point and is in transit to Wilson Library for return processing.
In Transit to Pickup Location
The item has been processed by ILL Staff and is being sent to the customer's specified campus library for pickup.
Ready For Pickup
The item has arrived, been processed by ILL staff and the customer has been notified by e-mail.
Request Finished
The request has been successfully processed and completed.
Request Sent
ILL staff has forwarded your request to potential lenders and is waiting for them to ship the item.

If the status you are looking for is not listed, please contact the ILL office at or call 612-624-1806 for more information.


All notices and messages are sent via email. You will be notified via email when articles are available for download within your ILL account. 

On campus pick up locations

Campus office delivery

Campus office delivery is available for faculty and staff only.

For Extension, Research and Outreach Centers, Itasca*, and Hormel Institute:

  • Items will be sent with pre-paid UPS return label and shipped at no charge.
  • We will contact patrons to confirm the shipping address for any off-TC campus addresses.

Off campus delivery

Off campus delivery (outside of the metro area) is available upon request for additional fees (no additional fees if registered with Disability Services):

  • UPS Ground delivery $7 plus $1 per additional item in package
  • return shipping charges

Extension, Research and Outreach Centers, Itasca*, and Hormel Institute do not have delivery fees. Items will be sent with pre-paid UPS return label.

*Itasca Biological Station and Laboratories researches please enter a note for each request indicating that they are currently located at the Itasca Biological Station.

Damaged or lost materials

Cost to replace vary. To avoid overdue fines, please notify the Interlibrary Loan office immediately. Costs may include:

  • Replacement cost: determined by the lending library
  • Processing fee: $15
  • Overdue fine: determined based on when the Interlibrary Loan office was contacted

For damaged materials contact the Interlibrary Loan office to determine costs.

About UBorrow

UBorrow searches 15+ major research libraries (Big Ten Academic Alliance institutions). UBorrow is a great way to search for books and media (CDs, DVDs and even LPs!). 

Requested materials usually arrive within 1 week and can be borrowed for 16 weeks with one 4-week renewal (they are not recalled except under unusual circumstances). Media items may have a shorter loan period.

The service is offered by the member institutions of the BTAA, which is comprised of the universities of the Big Ten Conference as well as the University of Chicago. Materials from the Center for Research Libraries (CRL) may also be requested.

Materials not available through UBorrow may be requested via regular interlibrary loan. Just follow the blue "Request" link. If your search did not produce results and there is no "Request" link, that doesn't mean it's not available, sign in to ILLiad and submit a book request. These items will carry the loan period granted by the lending library, not the more generous UBorrow loan period and may take longer to arrive.


The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.

Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research". If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use", that user may be liable for copyright infringement.

This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.