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Subject Librarian:

Caroline Lilyard

Resources on quality management, quality control, process improvement, six sigma, and literature on optimization in production management and organizations.

Article Databases and Indexes

Academic or Scholarly Articles Subject Indexes

Use this popular research database to find business articles from 2,200 journals and magazines in marketing, management, information technology, operations, human resources, accounting, finance and economics dating back to 1965. Additional company and industry profiles from Datamonitor are included along with country reports and SWOT analyses.

Search within a comprehensive interdisciplinary collection of journal article citations. Subjects generally covered are within Science and technology, arts and humanities, and social sciences . Use the citation web to find articles and journals with the most impact. Coverage runs from 1975 to the present. Find help on their website.

Indexes, Other

Index from the Juran Center at the Carlson School of Management. Search for scholarly and professional literature found in journals, magazines, books, and other publications covering all aspect of quality and performance improvement.

Catalogs and Bibliographies


Collections from the personal library of Dr Joseph Juran.


Search MNCAT, the libraries' catalog, to find books, journals, etc. owned by the library. Search by keyword, subject, title, or author for materials on your topic. Subject keywords include SIX SIGMA, QUALITY CONTROL, TOTAL QUALITY MANAGEMENT, and QUALITY ASSURANCE.

Find books, journals, articles, maps, music scores, sound recordings, films, theses/dissertations, machine-readable data files, and any other materials available in libraries worldwide. This covers all subject areas. Request items through Interlibrary Loan using the ILLiad link on each item's record. WorldCat is produced by OCLC (Online Computer Library Center, Inc.)

General Reference Sources

General Reference Works

Annual publication that outlines the criteria used for Macolm Baldrige National Quality Award program to assess organizations for leadership, strategic planning, customer service, data analysis, human resources, process management, and business results.

Annual publication that provides an inside look at some of the criteria and winners of the Malcolm Baldrige National Quality Award.

Research center at the Carlson School of Management, University of Minnesota.

Handbooks and Manuals

Periodical and Newspaper subscriptions

Journal Titles

Proceedings from the annual conference of the American Society For Quality.

Co-published by the American Quality Society for professionals interested in quality improvement across all engineering and management fields. Features accomplishments that focus on comprehensive quality science applications, quality control, quality assurance management, related physical technology, associated statistical tools, standards information, and more.

Magazine Titles

Societies, Agencies, and Organizations

Trade & Professional Associations

Library Information

Business & Government Publications

Basement Wilson Library
West Bank, Minneapolis Campus