If you have general questions or aren't sure whom to contact, please contact the SMART Learning Commons desk staff at the Walter or Wilson Libraries (see right sidebar). They can help you find a tutor, research help, video, or give general directions to where things are located. They process all video requests for faculty/staff, equipment requests, and Media Viewing Room reservations. They also print off practice exams from the Test Bank. The desk staff are trained Student Media Consultants, so can answer basic technology questions. While they do have varying degrees of expertise, many can help with software like FCPX, iMovie, and Photoshop. If they don't know the answer to your question, they will be able to refer you to the person who does.
Supervisors of Staff in the SMART Learning Commons Spaces
Charlie Heinz: Library Media Services
Stacy Krueger: SMART Learning Commons Peer Learning Consultant Tutoring
Andrew Palahniuk: Library Peer Research Consulting (PRC)
Other Contacts
Mary Lilly: Office of Undergraduate Education PAL Program
Scott Spicer: Library Media Services
Lynell Williams: Office of Undergraduate Education
Charlie Heinz
Interim Site Manager - SMART Learning Commons
Questions about Media Services, audiovisual equipment, and media production software
Our staff of 16 students support media literacy by teaching media pre and post production principles. We circulate audiovisual equipment, troubleshoot media technology questions, and assist with access to the media collection.
| E-mail: | heinz062@umn.edu |
| Office: | Library SMART Learning Commons 342 Walter Library 117 Pleasant St SE Minneapolis MN 55406 |
| Mailing Address: | 108 Walter Library 117 Pleasant St SE Minneapolis MN 55406 |
| Office Phone: | +1 612-626-2810 |
Stacy KruegerQuestions about Peer Learning Consultants and standardized test preparation resources
Stacy Krueger supervises the PLCs who tutor within Individual Learning Services and maintains SMART's test preparation resources. She completed her undergraduate coursework at the University of Wisconsin-Madison and holds a master degree from UW-Madison in Psychology (don't hold it against her, she loves the Gophers!). Previously she worked in counseling and in residence life. She is committed to enhancing each student's academic experience by offering academic support tailored to her/his individual needs.
| E-mail: | smkruege@umn.edu |
| Office: | Library SMART Learning Commons 75B MagrathLib 1984 Buford Ave St. Paul, MN 55108 |
| Mailing Address: | SMART Learning Commons MagrathLib 6034H (Campus Delivery Code) 1984 Buford Ave St. Paul, MN 55108 |
| Office Phone: | +1 612-625-6508 |
Andrew Palahniuk Questions about Peer Research Consultants in SMART Learning Commons and other locations
Andrew Palahniuk assists the Information Literacy programs at the University Libraries. He coordinates the Peer Research Consultants program with Kate Peterson, teaches and manages the Intro to Library Research workshops, manages the Libraries' Orientation programs, and is on the Libraries' Instructional Design team.
| E-mail: | ampala@umn.edu |
| Web Page: | https://www.lib.umn.edu/about/staff/andrew-palahniuk |
| Office: | Library Coord Educ Svcs 240 WaLib 117 Pleasant St S E Minneapolis, MN 55455 |
| Mailing Address: | Library Arts and Humanities Room 108 WaLib 3725E (Campus Delivery Code) 117 Pleasant St SE Minneapolis, MN 55455 |
| Office Phone: | +1 612-624-0365 |
Mary Lilly Questions about PAL program and supervisor for PAL employees
Mary Lilly directs the PAL program. Previously she taught in K-12 schools and had a career in insurance. Mary is a graduate of the University of Minnesota (B.A. English) and holds a master degree from the Humphrey School of Public Affairs (MPA). She is passionate about PAL and a huge advocate of its methods and proven benefits. "PAL is for students who want to do the best they can in their courses. Our undergraduate facilitators are smart, well-trained, and deeply committed to helping their peers be successful in challenging courses." Faculty and students can contact Mary to request a PAL session for their course.
| E-mail: | mlilly@umn.edu |
| Office: | SMART Learning Commons 220 WaLib 117 Pleasant St S E Minneapolis, MN 55455 |
| Mailing Address: | SMART Learning Commons Room 108 WaLib 3725H (Campus Delivery Code) 117 Pleasant St SE Minneapolis, MN 55455 |
| Office Phone: | +1 612-624-1071 |
Scott Spicer Questions from instructors, instructional designers, and staff about Library Media Services including support for course-integrated media resources, student-produced media assignments, media use in research and scholarship
Scott serves as Media Outreach and Learning Spaces Librarian for the University Libraries. In this role, he functions as head of Library Media Services, providing vision and administrative leadership for the development of library-based media services to meet campus needs, depth of expertise on a range of media issues, as well as guidance to the SMART Learning Commons library spaces (emphasis media). Scott holds a Masters of Library Information Systems (MLIS) from Dominican University, and an M.A. in Curriculum and Instruction-Learning Technologies from the U. Scott's work, educational, and scholarship background is in the areas of learning technology, course integrated student produced media, media resources, media librarianship, digital humanities/multimodal scholarship, learning spaces, and curriculum and instruction.
| E-mail: | spic0016@umn.edu |
| Web Page: | https://www.lib.umn.edu/about/staff/scott-spicer |
| Office: | Library Physical Science and Engineering 341 WaLib 117 Pleasant St S E Minneapolis, MN 55455 |
| Mailing Address: | Library Physical Science and Engineering Room 108 WaLib 3725F (Campus Delivery Code) 117 Pleasant St SE Minneapolis, MN 55455 |
| Office Phone: | +1 612-626-0629 |
Lynell Williams Questions about the role of Department of Undergraduate Education in SMART Learning Commons and partnerships between SMART and other campus entities
Lynell oversees the work, vision, and mission of the SMART learning Commons, together with its partnerships with other campus units. She is a graduate of Idaho State University (B.A. Spanish, M.A. Linguistics), and also holds a Masters Certificate in Hispanic Studies from the University of North Carolina - Wilmington. She is a founding member, lifetime member, and past president of the Association for the Tutoring Profession (ATP). She has certified as a Master Tutor through a College Reading and Learning Association ITTPC certified center, and through the ATP as a Master Tutor Trainer. She served as a trustee of the International Foundation for the Tutoring Profession (IFTP) for seven years, until its dissolution, and is an active member of the National College Learning Centers Association (NCLCA).
| E-mail: | lynell@umn.edu |
| Office: | SMART Learning Commons 325 Walter Library 117 Pleasant Street SE Minneapolis, MN 55455 |
| Mailing Address: | SMART Learning Commons Room 108 WaLib 3725F (Campus Delivery Code) 117 Pleasant Street SE Minneapolis, MN 55455 |
| Office Phone: | +1 612-625-6758 |
| Fax: | +1 612-625-5583 |
