If you have general questions or aren't sure whom to contact, please contact the SMART Learning Commons desk staff at the Walter or Wilson Libraries (see right sidebar). They can help you find a tutor, research help, video, or give general directions to where things are located. They process all video requests for faculty/staff, equipment requests, and Media Viewing Room reservations. They also print off practice exams from the Test Bank. The desk staff are trained Student Media Consultants, so can answer basic technology questions. While they do have varying degrees of expertise, many can help with software like FCPX, iMovie, and Photoshop. If they don't know the answer to your question, they will be able to refer you to the person who does.

Supervisors of Staff in the SMART Learning Commons Spaces

Charlie Heinz: Library Media Services
Stacy Krueger: SMART Learning Commons Peer Learning Consultant Tutoring
Andrew Palahniuk: Library Peer Research Consulting (PRC)


Other Contacts

Mary Lilly: Office of Undergraduate Education PAL Program
Scott Spicer: Library Media Services
Lynell Williams: Office of Undergraduate Education



 


Charlie Heinz

Charlie Heinz
Interim Site Manager - SMART Learning Commons

Questions about Media Services, audiovisual equipment, and media production software

Our staff of 16 students support media literacy by teaching media pre and post production principles. We circulate audiovisual equipment, troubleshoot media technology questions, and assist with access to the media collection.

E-mail: heinz062@umn.edu
Office: Library SMART Learning Commons
342 Walter Library
117 Pleasant St SE
Minneapolis MN 55406
Mailing Address: 108 Walter Library
117 Pleasant St SE
Minneapolis MN 55406
Office Phone: +1 612-626-2810

 

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Stacy KruegerStacy KruegerQuestions about Peer Learning Consultants and standardized test preparation resources

Stacy Krueger supervises the PLCs who tutor within Individual Learning Services and maintains SMART's test preparation resources. She completed her undergraduate coursework at the University of Wisconsin-Madison and holds a master degree from UW-Madison in Psychology (don't hold it against her, she loves the Gophers!). Previously she worked in counseling and in residence life. She is committed to enhancing each student's academic experience by offering academic support tailored to her/his individual needs.

E-mail: smkruege@umn.edu
Office: Library SMART Learning Commons
75B MagrathLib
1984 Buford Ave
St. Paul, MN 55108
Mailing Address: SMART Learning Commons
MagrathLib
6034H (Campus Delivery Code)
1984 Buford Ave
St. Paul, MN 55108
Office Phone: +1 612-625-6508

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Andrew PalahniukAndrew Palahniuk Questions about Peer Research Consultants in SMART Learning Commons and other locations

Andrew Palahniuk assists the Information Literacy programs at the University Libraries. He coordinates the Peer Research Consultants program with Kate Peterson, teaches and manages the Intro to Library Research workshops, manages the Libraries' Orientation programs, and is on the Libraries' Instructional Design team.

E-mail: ampala@umn.edu
Web Page: https://www.lib.umn.edu/about/staff/andrew-palahniuk
Office: Library Coord Educ Svcs
240 WaLib
117 Pleasant St S E
Minneapolis, MN 55455
Mailing Address: Library Arts and Humanities
Room 108 WaLib
3725E (Campus Delivery Code)
117 Pleasant St SE
Minneapolis, MN 55455
Office Phone: +1 612-624-0365

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Mary LillyMary Lilly Questions about PAL program and supervisor for PAL employees

Mary Lilly directs the PAL program. Previously she taught in K-12 schools and had a career in insurance. Mary is a graduate of the University of Minnesota (B.A. English) and holds a master degree from the Humphrey School of Public Affairs (MPA). She is passionate about PAL and a huge advocate of its methods and proven benefits. "PAL is for students who want to do the best they can in their courses. Our undergraduate facilitators are smart, well-trained, and deeply committed to helping their peers be successful in challenging courses." Faculty and students can contact Mary to request a PAL session for their course.

E-mail: mlilly@umn.edu
Office: SMART Learning Commons
220 WaLib
117 Pleasant St S E
Minneapolis, MN 55455
Mailing Address: SMART Learning Commons
Room 108 WaLib
3725H (Campus Delivery Code)
117 Pleasant St SE
Minneapolis, MN 55455
Office Phone: +1 612-624-1071

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Scott SpicerScott Spicer Questions from instructors, instructional designers, and staff about Library Media Services including support for course-integrated media resources, student-produced media assignments, media use in research and scholarship

Scott serves as Media Outreach and Learning Spaces Librarian for the University Libraries. In this role, he functions as head of Library Media Services, providing vision and administrative leadership for the development of library-based media services to meet campus needs, depth of expertise on a range of media issues, as well as guidance to the SMART Learning Commons library spaces (emphasis media). Scott holds a Masters of Library Information Systems (MLIS) from Dominican University, and an M.A. in Curriculum and Instruction-Learning Technologies from the U. Scott's work, educational, and scholarship background is in the areas of learning technology, course integrated student produced media, media resources, media librarianship, digital humanities/multimodal scholarship, learning spaces, and curriculum and instruction.

E-mail: spic0016@umn.edu
Web Page: https://www.lib.umn.edu/about/staff/scott-spicer
Office: Library Physical Science and Engineering
341 WaLib
117 Pleasant St S E
Minneapolis, MN 55455
Mailing Address: Library Physical Science and Engineering
Room 108 WaLib
3725F (Campus Delivery Code)
117 Pleasant St SE
Minneapolis, MN 55455
Office Phone: +1 612-626-0629

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LynellLynell Williams Questions about the role of Department of Undergraduate Education in SMART Learning Commons and partnerships between SMART and other campus entities

Lynell oversees the work, vision, and mission of the SMART learning Commons, together with its partnerships with other campus units. She is a graduate of Idaho State University (B.A. Spanish, M.A. Linguistics), and also holds a Masters Certificate in Hispanic Studies from the University of North Carolina - Wilmington. She is a founding member, lifetime member, and past president of the Association for the Tutoring Profession (ATP). She has certified as a Master Tutor through a College Reading and Learning Association ITTPC certified center, and through the ATP as a Master Tutor Trainer. She served as a trustee of the International Foundation for the Tutoring Profession (IFTP) for seven years, until its dissolution, and is an active member of the National College Learning Centers Association (NCLCA).

E-mail: lynell@umn.edu
Office: SMART Learning Commons
325 Walter Library
117 Pleasant Street SE
Minneapolis, MN 55455
Mailing Address: SMART Learning Commons
Room 108 WaLib
3725F (Campus Delivery Code)
117 Pleasant Street SE
Minneapolis, MN 55455
Office Phone: +1 612-625-6758
Fax: +1 612-625-5583

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SMART Locations

Walter Library
Room 204 (2nd floor)
Phone: 612-624-1584



Wilson Library
Room 401 (Gallery outside Bell Library)
Phone: 612-626-8262



Magrath Library
Room 75
(just outside library gates)
Phone: 612-624-2125



Note: Media Help available only in Walter and Wilson


Email SMART

Media Questions: smartmedia@umn.edu
All Other Questions: smartlc@umn.edu