If you have general questions or aren't sure whom to contact, please contact the SMART Learning Commons desk staff at the Walter or Wilson Libraries (see right sidebar). They can help you find a tutor, research help, video, or give general directions to where things are located. They process all video requests for faculty/staff, equipment requests, and Media Viewing Room reservations. They also print off practice exams from the Test Bank. The desk staff are trained Student Media Consultants, so can answer basic technology questions. While they do have varying degrees of expertise, many can help with software like FCPX, iMovie, and Photoshop. If they don't know the answer to your question, they will be able to refer you to the person who does.

Supervisors of Staff in the SMART Learning Commons Spaces

Jennifer Veile: Library Media Services
Lynell Williams: SMART Learning Commons Peer Learning Consultant Tutoring
Andrew Palahniuk: Library Peer Research Consulting (PRC)

Other Contacts

Mary Lilly: Office of Undergraduate Education PAL Program
Scott Spicer: Library Media Services
Lynell Williams: Office of Undergraduate Education
Jody Gray: Library Peer Research Consulting (PRC)

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Jennifer Veile Questions about Library Media Services in SMART Learning Commons and other locations, supervisor of Student Media Consultants (the desk staff)

Jennifer Veile is the Multimedia Site Manager & Media Consultant for the University of Minnesota Libraries. She has over a decade of experience working in various roles within media including television and independent videography and holds a Master of Library and Information Science degree (MLIS) from the University of Illinois Urbana-Champaign where she specifically focused on the role of multimedia information in libraries and international librarianship. Previous to this she graduated with honors with a double major Bachelor of Science degree in Mass Communications and English Literature (and a minor in Library Science) from the University of Wisconsin at Superior.

E-mail:	jeveile@umn.edu
Web Page:	http://z.umn.edu/jennifer
Office:	Library Coord Educ Svcs 204B WaLib 117 Pleasant St S E Minneapolis, MN 55455
Mailing Address:	Library Physical Sci and Engr Room 108 WaLib 3725F (Campus Delivery Code) 117 Pleasant St SE Minneapolis, MN 55455
Office Phone:	+1 612-624-6536

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We are currently hiring for the Individual Learning Services Coordinator position. In the meantime, please contact Lynell Williams with any questions about tutoring through the Peer Learning Consultants.
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Andrew Palahniuk Questions about Peer Research Consultants in SMART Learning Commons and other locations

Andrew Palahniuk assists the Information Literacy programs at the University Libraries. He teaches and manages the Intro to Library Research workshops, manages the Libraries' Orientation programs, and is on the Libraries' Instructional Design team. For ever and always, other duties as assigned.

E-mail:	ampala@umn.edu
Web Page:	https://www.lib.umn.edu/about/staff/andrew-palahniuk
Office:	Library Coord Educ Svcs 240 WaLib 117 Pleasant St S E Minneapolis, MN 55455
Mailing Address:	Library Arts and Humanities Room 108 WaLib 3725E (Campus Delivery Code) 117 Pleasant St SE Minneapolis, MN 55455
Office Phone:	+1 612-624-0365

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Mary Lilly Questions about PAL program and supervisor for PAL employees

Mary Lilly directs the PAL program. Previously she taught in K-12 schools and had a career in insurance. Mary is a graduate of the University of Minnesota (B.A. English) and holds a master degree from the Humphrey School of Public Affairs (MPA). She is passionate about PAL and a huge advocate of its methods and proven benefits. "PAL is for students who want to do the best they can in their courses. Our undergraduate facilitators are smart, well-trained, and deeply committed to helping their peers be successful in challenging courses." Faculty and students can contact Mary to request a PAL session for their course.

E-mail:	mlilly@umn.edu
Office:	SMART Learning Commons 220 WaLib 117 Pleasant St S E Minneapolis, MN 55455
Mailing Address:	SMART Learning Commons Room 108 WaLib 3725H (Campus Delivery Code) 117 Pleasant St SE Minneapolis, MN 55455
Office Phone:	+1 612-624-1071

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Jody Gray Questions about Peer Research Consultant program in the libraries and other locations

Jody Gray is the Diversity Outreach Librarian at the University of Minnesota. She works with the Office for Equity and Diversity to support the University's commitment to diversity. Jody is one of the coordinators of the Peer Research Consultant Program, along with Kate Peterson and Andrew Palahniuk. In addition, she is the liaison to the Department of American Indian Studies. Jody is a former president of the American Indian Library Association. She received her Bachelor of Arts in English from the University of Minnesota, Morris and her Masters in Library and Information Science from the University of Wisconsin, Milwaukee. Jody is an enrolled member of the Cheyenne River Sioux Tribe in central South Dakota.

E-mail:	grayjl@umn.edu
Web Page:	https://www.lib.umn.edu/about/staff/jody-gray
Office:	Library Social Sciences Collections 108 WaLib 117 Pleasant St S E Minneapolis, MN 55455
Mailing Address:	Library Arts and Humanities Room 108 WaLib 3725E (Campus Delivery Code) 117 Pleasant St SE Minneapolis, MN 55455
Office Phone:	+1 612-624-9913

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Scott Spicer Questions from instructors, instructional designers, and staff about Library Media Services including support for course integrated media resources, student produced media assignments, media use in research and scholarship

Scott serves as Media Outreach and Learning Spaces Librarian for the University Libraries. In this role, he functions as head of Library Media Services, providing vision and administrative leadership for the development of library-based media services to meet campus needs, depth of expertise on a range of media issues, as well as shared administrative oversight of the SMART Learning Commons library spaces (emphasis media). Scott holds a Masters of Library Information Systems (MLIS) from Dominican University, and is currently completing an M.A. in Curriculum and Instruction-Learning Technologies at the U. Scott's work, educational, and scholarship background is in the areas of learning technology, media librarianship, learning spaces, and curriculum and instruction. He is currently serving as Chair of the American Library Association, Video Round Table.

E-mail:	spic0016@umn.edu
Web Page:	https://www.lib.umn.edu/about/staff/scott-spicer
Office:	Library Physical Science and Engineering 341 WaLib 117 Pleasant St S E Minneapolis, MN 55455
Mailing Address:	Library Physical Science and Engineering Room 108 WaLib 3725F (Campus Delivery Code) 117 Pleasant St SE Minneapolis, MN 55455
Office Phone:	+1 612-626-0629

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Lynell Williams Questions about Department of Undergraduate Education role in SMART Learning Commons

Lynell oversees the work, vision, and mission of the SMART learning Commons, together with its partnerships with other campus units. She is a graduate of Idaho State University (B.A. Spanish, M.A. Linguistics), and also holds a Masters Certificate in Hispanic Studies from the University of North Carolina - Wilmington. She is a founding member, lifetime member, and past president of the Association for the Tutoring Profession (ATP). She has certified as a Master Tutor through a College Reading and Learning Association ITTPC certified center, and through the ATP as a Master Tutor Trainer. She currently serves on the Board of Trustees of the International Foundation for the Tutoring Profession (IFTP), and is an active member of the National College Learning Centers Association (NCLCA).

E-mail:	lynell@umn.edu
Office:	Library SMART Learning Commons 75A MagrathLib 1984 Buford Ave St. Paul, MN 55108
Mailing Address:	SMART Learning Commons MagrathLib 6034H (Campus Delivery Code) 1984 Buford Ave St. Paul, MN 55108
Office Phone:	+1 612-625-6758
Fax:	+1 612-625-3134

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