Selected Resources for: Quality Management

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Subject Librarian:

Caroline Lilyard

Resources on quality management, quality control, process improvement, six sigma, and literature on optimization in production management and organizations.

Article Databases and Indexes

Academic or Scholarly Articles Subject Indexes

This resource is licensed by the MINITEX Library Information Network with state appropriations from the Minnesota Higher Education Services Office (MHESO) and the Minnesota Department of Education.
Find business articles from 2100 journals and magazines in marketing, management, information technology, operations, human resources, accounting, finance and economics dating back to 1965. Business Source Premier includes company and industry reports MarketLine and country analysis from the Economist Intelligence Unit, Business Monitor International, CountryWatch, Icon Group, and PRS.

Indexes over 11,000 international journals in the sciences, social sciences, and arts and humanities. Titles of the print equivalent are: Arts and Humanities Citation Index, Book Citation, Science Citation Index, and Social Sciences Citation Index. Coverage runs from 1975 to the present. Basic truncation symbol is the asterisk(*).

Indexes, Other

Index from the Juran Center at the Carlson School of Management. Search for scholarly and professional literature found in journals, magazines, books, and other publications covering all aspect of quality and performance improvement.

Catalogs and Bibliographies


Collections from the personal library of Dr Joseph Juran.


Search MNCAT, the libraries' catalog, to find books, journals, etc. owned by the library. Search by keyword, subject, title, or author for materials on your topic. Subject keywords include SIX SIGMA, QUALITY CONTROL, TOTAL QUALITY MANAGEMENT, and QUALITY ASSURANCE.

This resource is licensed by the MINITEX Library Information Network with state appropriations from the Minnesota Higher Education Services Office (MHESO) and the Minnesota Department of Education

Covers all subjects.

Provides bibliographic citations of books, serials, manuscripts, maps, music scores, sound recordings, films, theses/dissertations, and machine-readable data files published worldwide. Provides holdings information for nearly 30,000 libraries. Producer/Publisher is OCLC Online Computer Library Center, Inc.

The Libraries' subscription to this resource allows for 65 users at any one time. If you get a busy signal, please wait a few minutes and try accessing the site again.

General Reference Sources

General Reference Works

Baldrige Award Winning Quality

Annual publication that outlines the criteria used for Macolm Baldrige National Quality Award program to assess organizations for leadership, strategic planning, customer service, data analysis, human resources, process management, and business results.

Insights to Performance Excellence

Annual publication that provides an inside look at some of the criteria and winners of the Malcolm Baldrige National Quality Award.

Research center at the Carlson School of Management, University of Minnesota.

Handbooks and Manuals

Taguchi's Quality Engineering Handbook

Certified Quality Engineer

Online version is available through the Knovel Library digital collection of engineering books. Search by title.

Quality Essentials : A Reference Guide from A to Z

Periodical and Newspaper subscriptions

Journal Titles

Annual Quality Congress Proceedings

Proceedings from the annual conference of the American Society For Quality.

Journal of Quality Technology

Co-published by the American Quality Society for professionals interested in quality improvement across all engineering and management fields. Features accomplishments that focus on comprehensive quality science applications, quality control, quality assurance management, related physical technology, associated statistical tools, standards information, and more.

Quality Management Journal

Magazine Titles

Societies, Agencies, and Organizations

Trade & Professional Associations

Library Information

Business & Government Publications

Basement Wilson Library
West Bank, Minneapolis Campus