Charlie Heinz

Library Assistant

Science & Engineering Library; 108 Walter Library
612-626-2810

heinz062@umn.edu

My work in the Libraries is centered around reference and instruction. I have worked in the Science & Engineering Library (Walter Library) since 2007 and worked with the HathiTrust User Support group since 2011. I have developed websites, I am an expert Google Apps user, and I use social media as additional ways to reach our users.

I teach Introduction to Library Research, a workshop offered to first-year writing students that is designed to introduce the library system, guide topic selection, and develop effective search strategies.

I assist our HathiTrust partnership by fielding questions about HathiTrust and its content. We refer issues such as scan quality and copyright on a daily basis. HathiTrust is having a major impact on access to historical and primary source documents, as many are being identified as being in the public domain and becoming widely available for the first time. Questions about HathiTrust can be directed to: feedback@issues.hathitrust.org.

Aside from my role in Walter Library, I am also the front-line contact for UThink Blog Support. UThink is planned to retire after ten great years of being the campus solution for blogging, and I help campus partners migrate to new platforms on a daily basis.

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Education

2008 -- Bachelor of Arts in Philosophy from the University of Minnesota