Service Lead for Researcher and Discovery Systems

245 Walter Library

I am the Service Lead for Researcher and Discovery Systems for University of Minnesota Libraries in the Twin Cities. In that role, I work across Libraries divisions and with campus partners to provide library systems that save researchers' and students' time and improve their access to the materials they need to get to their next steps.


B.A., Speech-Communication, University of Minnesota

B.S., Aerospace Engineering and Mechanics, University of Minnesota

M.L.I.S, Dominican University (College of St. Catherine)

Selected Presentations & Publications

Soria, K.M., Fransen, J., Nackerud, S. (2014). Stacks, Serials, Search Engines, and Students' Success: First-Year Undergraduate Students' Library Use, Academic Achievement, and Retention. The Journal of Academic Librarianship 40 (1).

Fransen, J. (2013) How do Engineering Students and Faculty Use Library Resources? In 2013 ASEE Annual Conference and Exposition Conference Proceedings.

Nackerud, S., Fransen, J., Peterson, K., & Mastel, K. (2013). Analyzing Demographics: Assessing Library Use Across the Institution. portal: Libraries and the Academy, 13(2), 131–145.

Soria, K. M., Fransen, J., & Nackerud, S. (2013). Library Use and Undergraduate Student Outcomes: New Evidence for Students’ Retention and Academic Success. portal: Libraries and the Academy, 13(2), 147–164.

Fransen, J. (2012) Literature Use in Engineering and Computer Science Research: An Analysis of Works Cited in Dissertations and Theses. In Issues in Science and Technology Librarianship, Fall 2012.

Fransen, J., Friedman-Shedlov, L., Theis-Mahon, N., Traill, S., & Boudewyns, D. (2012). Setting a Direction for Discovery: A Phased Approach. In M. Popp, & D. Dallis (Eds.), Planning and Implementing Resource Discovery Tools in Academic Libraries (pp. 174-193). Hershey, PA: Information Science Reference. doi:10.4018/978-1-4666-1821-3.ch011. Available at

Presentation: Nackerud, Shane; Fransen, Jan; Soria, Krista; Peterson, Kate; Mastel, Kristen; and Peterson, David (2012). Library Data and Student Success. Library Technology Conference, St. Paul: Macalester College, 14 March, Recorded session:

Hessel, H. and Fransen, J. (2012). Resource Discovery: Comparative Survey Results. Information Technology in Libraries 31(2). Available at

Fransen, J., Kocher, M., and Kempf, J. (2011) Using Google Forms for Staff Self-Assessment. College & Research Libraries News 72(10). Available at

Fransen, J. (2011). Finding Your Way around the Engineering Literature: Developing an Online Tutorial Series for Engineering Students. In 2011 ASEE Annual Conference and Exposition, June 26-29, 2011. ASEE Annual Conference and Exposition, Conference Proceedings, Vancouver, BC, Canada: American Society for Engineering Education.

Hanson, C., Hessel, H., Barneson, J., Boudewyns, D., Fransen, J., Friedman-Shedlov, L., Hardy, M., et al. (2010). Discoverability phase 1 final report. University of Minnesota. Retrieved from